Medexprez by Awalex Medexprez LTD is concerned about the privacy of its users accessing its website located at www.medexprez.com (“Website”) and has provided this Privacy Policy to help You with the manner in which Medexprez collects, uses and discloses Your information collected through the Website. BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.
Effective Date: 19th FEBRUARY 2021
Last Updated: 19TH AUGUST 2025
Medexprez by Awalex Medexprez LTD (“Medexprez”, “we”,
“our”, or “us”) values the privacy of its users (“you”, “your”) accessing our
website at www.medexprez.com
(“Website”). This Privacy Policy explains how we collect, use, store, share,
and protect your personal information.
By using our Website, you agree to the terms of this Privacy
Policy. If you do not agree, please discontinue use of the Website immediately.
1. Information We Collect and How We Use It
We collect both personal and non-personal
information when you use our Website.
Personal Information includes but is not limited to
your:
- Full
name
- Address
- Email
address
- Telephone
number
- Date
of birth
- Gender
- Other
identifiers that can uniquely identify you
You may be asked to provide personal information when you:
- Create
a Medexprez user account
- Submit
an online laboratory request or service inquiry
- Contact
customer support
- Subscribe
to newsletters or promotional content
We use this information to:
- Facilitate
your access and use of our services
- Improve
and personalize your user experience
- Communicate
with you about updates, offers, and promotions
- Provide
customer support and respond to inquiries
- Detect
and prevent fraud or unauthorized use
- Analyze
website performance and usage patterns
We may share non-personal, aggregated data (that cannot
identify you) with advertisers, business partners, and developers to improve
our services and business growth.
Medexprez does not sell, trade, or rent your personal
data to third parties.
2. Sharing of Personal Information
When you make an online request or payment through our
Website, your data may be shared with a third-party payment processor
for transaction purposes.
- Payment
transactions are encrypted and processed on secure payment gateways.
- Medexprez
does not store your credit/debit card details.
- While
we ensure a high level of security, internet-based transmissions are not
entirely risk-free.
We are not responsible for any misuse of your information by
third-party service providers beyond our control.
3. Data Security
We take appropriate administrative, technical, and physical
security measures to protect your information against unauthorized access,
loss, misuse, or alteration.
These include:
- Secure
servers and encryption protocols
- Regular
system audits and reviews
- Limited
employee access to personal data
However, no system is entirely immune to breaches, and
Medexprez cannot guarantee absolute security.
4. Disclosure of Information
We may disclose your information:
- To
comply with applicable laws, regulations, or legal processes
- To
protect and defend the rights, property, or safety of Medexprez, our
users, or the public
- To
investigate or prevent suspected illegal activities or violations of our
Terms of Use
5. Your Rights and Choices
You have the right to:
- Access
and update your personal information
- Request
deletion of your account or data (subject to legal obligations)
- Opt-out
of receiving marketing or promotional communications
To unsubscribe from our email communications, click the “unsubscribe”
link provided in our emails or contact us directly.
6. International Data Transfers
By using our Website, you consent to the transfer and
processing of your data outside your country of residence, including countries
where data protection laws may differ.
7. Updates to This Policy
Medexprez may update this Privacy Policy periodically. We
will post the updated version on this page with the revised effective date.
Continued use of our Website constitutes acceptance of the revised Policy.
8. Contact Us
For questions, feedback, or privacy concerns, please contact
us at:
Awalex Medexprez LTD
Email: contact@medexprez.com
Website: www.medexprez.com